We attach great importance to the quality and materials of our jewelry, which is why all our jewelry is made of Stainless Steel, is water resistant and does not blacken.

To keep your jewelry intact as long as possible, however, you must avoid as much as possible any contact with hygiene products such as soap, perfume, cleaning products, but also chlorine and salt water

In order to keep your jewelry intact as long as possible, we advise you to keep them in their original bags and remove them before sleeping because yes, they need rest too! 😉

To clean them, simply wipe with a soft microfiber cloth or a normal cloth. If they need more cleaning, you can use a lightly soapy solution because being made of Stainless Steel, our jewelry does not tarnish.

No, our stainless steel jewelry is hypoallergenic and does not contain nickel.

Absolutely ! At Poudré Bijoux, we understand how important special events are.

We offer preferential rates for bulk orders. Whether for a wedding, a company party, a bachelorette party or any other event.

Do not hesitate to contact us to obtain a personalized quote. Our team is here to help you make your event even more special with our beautiful jewelry.

In order to guarantee you 100% secure payment, we entrust the management of our online payments to Stripe and Paypal. You can therefore pay in complete security by:

- Credit card : Visa, Master Card, American Express and Apple Pay
- In 3x free of charge with our partner Scalapay
- PayPal

If none of these payment methods suits you, do not hesitate to write to us on the site chat, by e-mail or to call us on + 33 66 36 03 23 so that we can offer you a suitable solution;

Our payment process is managed by Stripe and Paypal which allows us to guarantee 100% secure payment on our store.

Your order will be prepared within a maximum of 48 hours by our teams and will be delivered to you within 2-3 working days for mainland France and between 3 and 7 days for the rest of the world.

Poudré Bijoux offers delivery in France, Europe and the rest of the world.

Once your order has been shipped, a tracking number will be sent to you by email so that you can follow the progress of your order directly.

At Poudré Bijoux, we attach particular importance to the satisfaction of our customers.

If you are not completely satisfied with your purchase, you can easily return your product within 14 days from the date of receipt of your order and receive a refund or exchange.

However, a few conditions must be respected:

The returned product must be intact , in its original packaging and pouch.

You must also add the completed return form inside the package: download the form

You can also send us an email to hello@poudre-bijoux.com with the subject "return" to let us know your request.

We invite you to return your item to us at the following address:

Powdered Jewelry
40 rue Germaine Tillion
92700 Colombes
FRANCE

Please note that shipping costs are your responsibility.

Once we have received and inspected the returned item, we will send you a confirmation email. If your request is approved, you will automatically be refunded to your credit card or original payment method.

We are sorry to hear this. Simply send us a photo of the damaged item in question to the email address: hello@poudre-bijoux.com and we will send you a replacement item as quickly as possible.

If we have not been able to answer all your questions, you can contact us by:

- Chat directly on our website

- Contact form by clicking here: contact us

- Email to: hello@poudre-bijoux.com

- Telephone number: 07 66 36 03 23