At Poudré Bijoux, we attach particular importance to the satisfaction of our customers.
If you are not completely satisfied with your purchase, you can easily return your product within 14 days from the date of receipt of your order and receive a refund or exchange.
However, a few conditions must be respected:
The returned product must be intact , in its original packaging and pouch.
You must also add the completed return form inside the package: download the form
You can also send us an email to hello@poudre-bijoux.com with the subject "return" to let us know your request.
We invite you to return your item to us at the following address:
Powdered Jewelry
40 rue Germaine Tillion
92700 Colombes
FRANCE
Please note that shipping costs are your responsibility.
Once we have received and inspected the returned item, we will send you a confirmation email. If your request is approved, you will automatically be refunded to your credit card or original payment method.